FAQs: School Club Advisor

Clubs sanctioned and organized in a School and approved to visit Snow Trails with organized travel on defined dates usually by bus.  If you are interested in joining a School Club, please use this form: https://www.snowtrails.com/surveys/comments-questions

We have two types including:

Primary Club Advisor: The primary leader of the Club that handles all communication between Snow Trails and the School Club. They are expected to be present on most Club visits or defer to an Alternate Club Advisor when not available for all on-site needs. PCAs may receive a complimentary Advisor Pass in their name for access to the slopes.

Alternate Club Advisor: Not only a stand-in when the Primary Club Advisor is not available but is expected to be present on most Club visits and understand much of the responsibilities of the Primary Club Advisor. ACAs may receive a complimentary Advisor Pass in their name for access to the slopes.

Club Chaperone: These may be educators, friends, or parents assisting with the club for travel and on-site needs.They may only be assisting for one singular visit or may come every week. Chaperones may use the complimentary Chaperone Pass for slope access only on the day of the Club’s assigned visit.

Club Advisors may request a Club Sales Roster anytime to see who has purchased under their unique Club ID. PCAs should be reconciling the Club Sales Roster against their list of students who have reserved a seat on their bus. Please make your Sales Roster request in a new email to [email protected] with your Club ID in the subject such as: Roster Request Club X00MS.

Club Advisors should request Advisor and Chaperone Passes before their first visit. This will be done via an online form as seen here: SnowTrails.com/school-rewards. New for the 2024-2025 season, we will require all Primary and Associate Club Advisors to create an account in our eCommerce system. We will assign digital vouchers to the Primary Club Advisor who can redeem or transfer thee $0 passes for Advisors who can self-register and sign their appropriate waivers. Note that Primary Club Advisors will be required to know an email address and birthday of any Advisors they transfer the Advisor Pass too.

The Primary Club Advisor is also responsible for requesting and managing the Chaperone Passes. These are requested prior to first arrival. These transferable Passes will be given to the Primary Club Advisor on the first visit. It will be the reasonability of the Primary Club Advisor to pass these out and have them returned for each visit’s unique needs. Please see the Guest Services Team on any given visit for additional needs on getting Chaperones out on the slopes if you do not have enough Chaperone Passes.

Visiting, Rescheduling, and Holidays: School Clubs must attend by bus on the day Snow Trails and the Club have agreed upon and any changes must be approved by Snow Trails. Arrival times requested are simply for our planning purposes, but we do appreciate a text (or email) if you are arriving earlier or later than usual.

Note for School Clubs who visit on Mondays: Snow Trails must approve your visit on the MLK and President’s Day Mondays due to the high volume of holiday visitors. In most cases we will not permit the bus to arrive earlier than usual. We do not anticipate many issues as many schools are not permitted to transport on the holidays.

If for any reason your School Club must reschedule a visit, we will consider all options to reschedule your needs. These may include allowing a Club to come on a different night in the same week or twice the following week. Most reschedules are added onto the end of the Season, assuming bus availability permits the extension of the Club’s Season. We understand near the end of the season many other obligations with sports and music come into play!

There are no direct phone lines or voicemails to Guest Services for Clubs. Email will remain our primary source of communication, with text messages used for more timely matters. We take great pride in our ability to answer emails in a timely fashion, with Clubs being one of our priorities. You can use this form here: https://www.snowtrails.com/surveys/comments-questions