FAQs: Snowtubing
Questions
- Are 2hr Tubing Tickets for Glow Tubing? I don't see Glow Tubing Tickets to buy.
- Can I buy Snow Tubing tickets ahead of time?
- What is included with a Glow Tubing Ticket?
- What days and times is Glow Tubing?
- Are there height or weight restrictions?
- What is the youngest age you recommend for snowtubing?
- Can my child ride down the hill in my lap?
- Do you do birthday parties?
- Can I get a discount?
- Does anyone ever fall out of a tube?
- Can I buy an all-day ticket for tubing?
- Do I need my own tube?
- Can I buy a skiing/tubing combination ticket?
- Do you ever sell out of tubes?
- Why isn’t the Tubing Park open on school snow days?
- Is there a place to watch if you are not tubing?
- What kind of clothing should I wear?
- Do you need a helmet to tube?
- What kind of food is available?
- When do you open? I don't see dates posted for December yet...
- Is the snow on your hill real or fake?
- Do I need experience as I’m not athletic?
- Do you have snow? How long is the season?
- Do you have restrooms?
- Can I bring my own food and beverage?
- Can I get a refund?
- What if it rains, or it's too warm or too cold?
- I cannot come now...can I change my date or give my tickets to a friend?
- Can I bring my own tube, sled... to go down the hill?
- Do you have overnight accommodations?
- I'm a person with disabilities...can I tube?
- When do Tubing Tickets go on sale for the season?
- Do you offer group discounts?
- Is the price the same for children and adults?
- Do I need a ticket to watch?
- When will late season dates be releases?
- I don't see early or late season Tubing tickets posted, where are they?
- Can children participate without their parents?
- How can I check if you are open?
- Will more tickets be released?
- Can you contact me if you release more tickets?
Answers
Glow Tubing is Snow Tubing... it's just in the dark! All tickets purchased after dusk are for Glow Tubing. Dusk changes dramatically from early winter to midwinter to late winter, so determining what dusk is at any time is on you! We have Glow Tubing each and every night that our Snow Tubing Facility is open... for the entire winter season.
Yes, Reservations are required in advance and available online only. Tickets cannot be purchased ahead of time at the ticket window. Sessions Sell-Out Fast. Please Plan Ahead.
A Glow Tubing Ticket gives you access to our Tubing Park, which consists of a special tube designed for use on-snow as well as use of a conveyor lift for a ride to the top of the hill. Special light features make every Glow Tubing adventure a night to remember. Amenities of the Tubing Park include a lodge, snack bar, fire pit, restrooms, picnic tables, as well as access to our Main Lodge which includes additional dinning, two bar, and two restaurants.
Glow Tubing is nightly Thursday thru Sunday and Peak Days throughout the entire season. Glow Tubing starts at twilight every night our Tubing Park is open. Our season often runs from mid-December through mid-March, weather dependent.
None. We have no requirements or recommendations for height, weight or age. It's at the guest discretion. Guests are required to be able to get in and out of the tube under their own power.
The minimum age for tubing participation is at the discretion of the parent or guardian. Only one person per tube but you can hold to their tube as you go down the hill. They must be old enough to stand up on the conveyor carpet that takes them back up the hill. We have no requirements or recommendations for height, weight or age. It's at the guest discretion. There are no discounts for children. Note, children require signed waivers from their legal guardians to participate.
We do not offer a designated area for private or reserved space or offer any packages at our Snowtubing facility for such a need, but that's not to say we don't have parties, clubs, businesses and groups join us regularly for their special day. We ask that any features of a party such as cakes, games and opening gifts occur offsite.
There are no discounts available including groups or individuals such as military, student or senior. All purchases must be made online and there are no discounts online.
It can happen...but it's very rare.
No. Tickets are for two hours, but an "extra hour" can be purchased at a discounted rate afterwards if tubes are available.
No. They must be purchased separately.
Yes. During Peak Days and when mother nature has everyone thinking snow! Our popular Glow Tubing sessions often sell-out quickly too. Buy online as soon as tickets go on-sale.
Great question! School cancelations due to snow usually come at the last minute and since we are not open through the week when school is in session we don't have staff available to work just for a few days when schools close due to weather nor get them on site at the last minute.
Yes and no. Seating inside the Tubing Lodge and outside is very limited. We have a Snowtubing Lodge with a snack bar and shared seating as well as a well lit patio, bench seats, picnic tables and a fire pit.
We have a Snowtubing Lodge directly at the Snowtubing Area that has snack bar with warm beverages, snacks candies and basic foods like hot dogs and pretzels. Just a short walk away in the Main Lodge is Joe's Place a full service cafeteria as well as the Last Run & Deli.
We can open anywhere from the day after Thanksgiving to around the New Year depending on Mother Nature! We ask that you join our Newsletter and check our Snow Report for the latest information when conditions are favorable. Once we can start making snow it's often only days before we are ready to open! We do not release reservations for December until we have an opening date in sight and confidence is high. We often know about 7 days in advance of our opening day for the season.
Most likely because we can make our own when conditions are favorable and mother nature is not helping. Please visit our SNOW REPORT at the top of the website for current status of our conditions and facilities. Our Season can run from mid December to mid March.
Yes, located in our Snow Tubing Lodge at the base of the Tubing Park.
Yes but it must be consumed either at your vehicle or the Valley Lodge located away from the Tubing Area. The Snowtubing Lodge located at the base of the Snowtubing area is only available for dining with those who have purchased food at the Snack Bar.
No refunds will be issued for purchases made online. If the Tubing Park closes for an unforeseen reason we will work to resolve your booking needs. Rescheduling may be an option for those that contact us at least 24 hours prior to their date and arrival time. Credit in the form of a Gift/Value Card may be given in some cases, but there will be no refunds unless Snow Trails closes. There is no credit given to those who miss their reservation - quantities of snow tubes and time slots are limited, so missing your booking does not allow time for us to rebook it without advanced notice. For those who want to rebook at least 24 hours prior to arrival, please use the following online form, visit: www.snowtrails.com/change.
Snowtubing will continue during poor weather conditions including rain, snow, very cold and unseasonably warm temperatures. Please visit SnowTrails.com/Snow prior to your arrival to confirm we are open. Temporary Closing: In the event of a delay due to lightning, credit will be issued for sessions impacted by the temporary closing. We cannot move sessions back as this will impact those with later bookings. Cancellations: If Snow Trails has to close the facility for any reason refunds will be issued.
Transfers: Reservations may be transferred to another person. Use the Contact Us form to inquire.
Reservation Change/Credit Request: Snow Trails offers the opportunity to receive credit, in the form of a redeemable Electronic Voucher, if you need to change your Reservation. Snow Trails requires at least 24 hours of advanced notice to accept any credit requests for an eVoucher, which still allows time for our team to offer your Tickets back out to the public. Most of our products do sell-out during Peak Days, which include Holidays and Weekends. Credit requests within the 24-hour window, or after a Reservation date and time, may be denied by management based on Ticket demand. Visit: www.snowtrails.com/change to start your request. Once we have reviewed your request and assigned eVouchers to your eStore account, we will notify you of availability. eVouchers are valid to redeem for 365 days from the date of assignment.
We do not. You can find area accommodations listed here.
Most likely yes! We have guests every week with different unique needs and seldom run into issues. If the guest can get from a vehicle to the edge of the snow we can get them into a tube. Someone will need to pull the guest to the conveyor carpet and they can ride up the carpet to transport to the top. Although we do not permit guests to ride in the tube up the hill we do permit it for our guests with unique needs, it's totally safe. Upon arrival, please inform staff of any issue that might restrict your party of enjoying the tubing experience, they will do their best to provide assistance and accommodate the situation to ensure everyone a safe and exciting time.
Tickets often go on sale in November with availability for all available dates from late December to late February. Additional dates and quantities may become available early and late season, as well as based on weather and cancellations. We will not announce a specific date or time of release.
Yes and no. When we are open to the public there is no special pricing or group considerations. Tickets must be purchased online and at full price and the system permits 15 ticket to be purchased at one time. We do offer Weekday Private Park Rentals that can accommodate large groups and are very cost effective when group sizes are in excess of 50+ people.
Yep.
No. There are several picnic tables and a patio you can watch from at the bottom of the slopes.
When dates through late February are only showing it means we have not determined if weather and snow conditions will allow dates later in the season. Tubing often goes into early to mid March but we will not release those dates until confidence is high we can deliver on the reservations.
If you are hoping to buy prior to the start of season we only offer those dates that have high confidence we'll be open which is from early January to the end of February. December and holiday dates will be released when we have an opening date in sight due to favorable weather while late season tickets are posted once we know we can extend the season in March.
Children are welcome to come but do require a signed waiver by their legal parent or guardian. We ask that parents use common sense in knowing if their child is mature enough to participate without their supervision.
Although we post our hours of operation on the website this hardly tells the who store if the weather is not copperating and closures for Tubing (and Skiing alike) happen all the time. Although we will try to make reasonable attempts to notify those with reservations via email or text we do expect our guests to check the Daily Snow Report easily found via the STATUS bar at the top of our website before leaving home.
Maybe. Weather and traffic conditions can allow managment to release more tickets in the lead up to any given date but there is no day or time of release nor do we announce it. Lastly, our Guest Services Team doesn't know if more will be released. Please check back.
No, we maintain no waitlist. You simply have to check back. 48 hours out is a good time to check as guests cancel for various reasons.